Shipping policy

Shipping Policy

CHARM WHARM LLC

Thank you for shopping with CHARM WHARM LLC. We are committed to providing fast, secure, and reliable shipping for all orders.


Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

During high-demand launches, sales, or holiday seasons, processing times may be slightly extended.


Shipping Carrier

We proudly ship orders using FedEx® to ensure reliable and professional delivery services across the United States and internationally.


United States Shipping

Standard FedEx Shipping

Estimated delivery time:
2–5 business days

Express FedEx Shipping

Estimated delivery time:
1–3 business days

Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method.


International Shipping

We offer international shipping to selected countries through FedEx International services.

Estimated delivery time:
5–12 business days

International shipping times may vary depending on customs clearance and local courier operations.


Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your FedEx tracking number.

Tracking updates may take up to 24 hours to appear after shipment creation.


Shipping Delays

While we strive to deliver all orders on time, delays may occur due to:

  • Weather conditions

  • Carrier delays

  • Customs processing

  • Public holidays

  • Incorrect shipping information

CHARM WHARM LLC is not responsible for delays caused by courier services or customs authorities.


Incorrect Shipping Address

Customers are responsible for entering accurate shipping details during checkout.

If an incorrect address is provided, additional shipping fees may apply for reshipment.

Please contact us immediately if you notice an address error after placing your order.


Lost or Stolen Packages

CHARM WHARM LLC is not responsible for lost or stolen packages marked as delivered by FedEx.

If you experience an issue with delivery, please contact FedEx directly or reach out to our support team for assistance.


Customs Duties & Taxes

International customers are responsible for any customs duties, taxes, or import fees required by their country.

These charges are not included in product or shipping prices.


Damaged Items

If your package arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the package and damaged item(s)

We will review the issue and work toward a resolution.


Contact Information

CHARM WHARM LLC
🌐 www.charmwharm.com
📧 support@charmwharm.com
📍 United States